An Overview of Amber Property Management's Services

  • Professional and experienced managers
  • Preparation of a comprehensive directors/management report
  • Talk to a live person
  • After hours emergency call availability, 24 hours per day, 7 days per week
  • Monthly Board meeting preparation, attendance and follow up
  • Preparation and documentation of association minutes
  • Documented property site observations, including photographs
  • Member correspondence and communications
  • Coordination of Annual Election process
  • Documentation and tracking of accounting information, maintenance requests, violations and architectural applications
  • Annual membership meeting administration


Prompt telephone response: Because of our combined experiences in homeowner association management, we are familiar with the basic needs of homeowners associations. We know that telephone calls from our clients are the lifeline of a successful management. Telephone calls are, therefore, answered personally and dealt with promptly.

Homeowners can call the management company office for information or questions regarding their billing status, insurance information, and service requests dealing with landscaping, plumbing, exterior structures, etc. Their calls will be processed the same day they are received and will be answered promptly. We offer the same prompt service when opting for the convenience or using our online Work Order Form.

Computerized: All customer service requests are processed by computer for accurate and efficient compilation, and a summary of these requests is provided in the Board Packet.

Promptness: The minutes and action lists will be sent to all the Board members within five days of the meeting.

Timeliness: As we are perpetually trying to improve our services, the Property Manager will schedule a monthly meeting with the Board of Directors to discuss the current needs of the Association.

Financial Services: Our accounting staff handles association financials, both accounts receivables and payables, with professionalism, integrity, and competency.

Homeowner billing statements are prepared and billed monthly; newsletters or other inserts can be included. A return envelope is enclosed; payments are mailed directly to the Association bank account and processed on the day they are received. Questions from homeowners regarding account history are answered promptly and thoroughly.

Financial statements and delinquency reports are prepared and presented monthly to the board of directors for review. As necessary, collection procedures are begun with Intent to Liens, Liens and Intents to Foreclose or for a personal judgment against the delinquent owner.

Conference room for Board Meetings
Conference room available for Board Meetings
at no charge to the Association

We provide all of this to assist your Homeowners Association in operating smoothly and efficiently - and we save you money while still providing superb service!

If you are interested in our services, please don't hesitate to contact Amber Property Management directly or submit our online Request for Proposal.

Pamela R. Morris, President